Insurance Coverage

Centura Health works with most major insurance companies. 

If you are covered by health insurance, you are strongly encouraged to consult with your health insurer to determine accurate information about your financial responsibility for a particular health care service provided by a Centura Health facility. If you are not covered by health insurance, you are strongly encouraged to contact our billing office at 800-953-0104 to discuss payment options prior to receiving a health care service from Centura Health.

Centura Health accepts and bills most major insurance companies as a source of payment. However, some of their benefit plans do not cover treatment at some Centura Health locations. It is recommended that you contact your insurance company directly if you have any questions about coverage at a Centura Health location. Please note that if your insurance company does not include Centura Health as a participating provider for your insurance benefits, you may be billed for non-covered charges or be responsible for reduced benefits. 

When you come for care, please bring your insurance card as it contains information we need to file a claim with your insurance on your behalf. 

Below is a list of major insurance carriers accepted by Centura Health.* Please use the phone number or website listed below, or the phone number listed on the back of your insurance card, to contact your insurance company.

Aetna: 1-800-872-3862 or www.aetna.com
Anthem Blue Cross/Blue Shield: 1-800-810-2583 or www.anthem.com
CHP+: www.coloradopeak.com
Cigna/GreatWest: 1-800-244-6224 or www.cigna.com
Cofinity: 1-800-831-1166 or www.cofinity.net
Colorado Access 1-855-469-7226 or www.coaccess.com
Coventry/First Health: 1-800-226-5116 or www.firsthealth.com
Denver Health: 303-602-2100 or www.denverhealthmedicalplan.org
Humana: 1-800-833-6917 or www.humana.com
Kaiser: 303-338-3800 or www.kaiserpermanente.org
Mulitplan/PHCS: 800-922-4362 or www.multiplan.com or www.phcs.com
Pinnacol Assurance: 303-361-4000 or www.pinnacol.com
Rocky Mountain Health Plan: 970-243-7050 or www.rmhp.org
Tricare: www.mytricare.com
United Healthcare/PacifiCare of Colorado: 800-516-3344 or www.myuhc.com

*Centura Health is not responsible for the accuracy of the telephone or website information listed above. Please consult your insurance benefit plan documents.

Centura Health works with Medicare and Medicaid.

Centura Health accepts Medicare and Medicaid. At the time you register you will be asked to present your insurance card as well as your personal ID. It is requested that Medicare patients pay their deductible at the time of admission. If it is not paid, supplemental insurance may be an option. Your eligibility to receive Medicaid will be verified.

Medicare requires we check the diagnosis by the ordering physician to ensure that the specific tests or procedures are covered by Medicare. Medicare has the right to not pay for tests, services and procedures it believes are not required to address the diagnosis.

Understanding insurance lingo

We recognize how difficult it is to understand all of the lingo you hear regarding your insurance. We have put this graphic together to help with that understanding. Should you have questions specific to your insurance coverage, please consult with your health insurance company.

 

Health Insurance 101

Centura Health requires that payment be made at the time of service for any amount not covered by insurance. Insurance deductibles and co-payments are due at the time of service. For those without insurance, the total estimated hospital bill less any initial deposits made is due upon discharge. If you are unable to make the full payment at discharge, you can ask to see a financial counselor who can review alternate payment options with you, including a payment plan.

Centura Health makes every effort to simplify the billing process

If you have questions about your bill, contact us:

  • Denver metro area: 303-486-5400
  • Toll-free: 800-953-0104
  • Centura Health Emergency & Urgent Care Center: 888-373-8034

Learn more about Centura Health Charity Care Policy.